Allegis Group, Inc

  • Strategic Change Management Consultant

    Job Locations US-MD-Hanover
    Job ID
    2019-1140
    Category
    Communications
    Type
    Regular Full-Time
  • Overview

    In this role, the Strategic Change Manager is primarily responsible for creating, supporting, and implementing change management strategies and tactics designed to maximize employee adoption of IS-led initiatives.  The Strategic Change Manager will work closely with key IS project team members, Operating Company business partners, and key stakeholders to enable the deployment of one or more concurrent IS projects using a change management framework that prepares employees to adopt and sustain new behaviors and ways of working while partnering to ensure project vale realization.  The person will focus on the people side of change ensuring effective change to business processes, systems/technology, job roles, and organization structures.

     

    Working with IS project teams and the business, the Strategic Change Manager will assess the level of change and develop and help execute an appropriate change management strategy, including all required leadership and stakeholder engagement, communication, and learning and development plans.  The Strategic Change Manager will work closely with the Product Owner (s)delivery area manager(s), team (s), and business partners to identify factors that affect the work plans of the assigned projects. The Strategic Change Manager reports to the Manager, Strategic Change Management, and is part of the IS OD, communications and strategic change management organization.

    Responsibilities

    Essential functions:

    • Apply a structured change management methodology and lead change-related activities
    • Administer and complete change management assessments
    • Develop change management strategy
    • Identify, analyze, prepare risk mitigation tactics
    • Identify and manage anticipated resistance
    • Create actionable deliverables for the following Change Management activities: Communication Strategy; Leadership and Stakeholder Engagement; Learning and Development
    • Support communication efforts
    • Support learning and development efforts
    • Consult and advise project team members and key business partners in the change process
    • Support organizational design and definition of roles and responsibilities
    • Work with Product Owners/Project Managers to integrate change management activities into project plan
    • Evaluate and ensure user readiness
    • Track and report issues to the Project Manager / Leadership
    • Define short and long-term change adoption metrics
    • Monitor change adoption post implementation
    • Aggressively address poor change adoption situations
    • Support and engage with other change resources at the business level (Operating Companies)
    • Manage the portfolio and change load of multiple projects as required
    • Establish and manage a cross-operating company Change Network of key business stakeholders and IS team members
    • Manage the change calendar and communications related to planned outages or maintenance windows
    • Continuously improve and communicate IS Change Management procedures and workflows
    • Set and continually manage IS Change Management expectations with team members and other stakeholders
    • Coach, mentor, and lead project team members (IS and internal customers), educating each in the process and tools being used and their role in the process

     

    Budget Responsibility:

    Scoping projects and possibly managing budgets for contract resources

    Qualifications

    Minimum Education and/or Experience:

    • Bachelor's Degree in Organizational Change, Communication, Computer Science, Management Information Systems, , or related field
    • 7-10 years of experience as an  Change, IT Project, or Communication Manager

    Skills/ Abilities:

    • Experience and knowledge of change management principles, methodologies, and tools
    • Proven successful track record working in large/complex multi-location programs/projects
    • Exceptional understanding of SDLC and leading change for Agile projects
    • Exceptional communication skills – both written and verbal
    • Ability to clearly articulate messages to a variety of audiences, cultures, and to all levels in an organization
    • Ability to establish and maintain strong relationships
    • Ability to influence others and move toward a common vision or goal
    • Flexible and adaptable; able to work in ambiguous situations
    • Demonstrated ability to learn technical information quickly
    • Problem solving and root cause identification skills
    • Able to work effectively at all levels in an organization
    • Must be a team player and able to work collaboratively with and through others
    • Acute business acumen and understanding of organizational issues and challenges
    • Familiarity with project management approaches, tools and phases of the project lifecycle
    • Experience with large-scale organizational change efforts
    • Proven ability to drive adoption and value realization on IT Infrastructure/IT Enterprise Operations projects desired
    • Knowledge of the Staffing Industry desired

     Core Competencies:

    • Change Management
    • Customer Service
    • Building Relationships
    • Business Knowledge / Organizational Acumen
    • Initiative and Drive​

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