Job Summary:
The Corporate Reception position is full-time, answering a multi-phone line system, greeting and directing visitors/employees and assisting with ad-hock projects as assigned.
Essential Functions:
• Answer incoming calls
• Greet employees, clients & vendors
• Forward calls to the appropriate person(s) or field offices as it pertains to the callers needs
• Provides customer service as it pertains to placing maintenance requests on behalf of employees making any inquiries
• Assist with issuing and deactivating access badges to new/terminated employees
• Complete ad-hoc administrative duties and projects as required
• Continuously maintains the unassigned occupant list from WISP for Corporate Campus Buildings
Minimum Education and/or Experience:
• High school diploma or GED required
• Prior experience in an administrative or customer service position preferred
• Experience with a multi-line switchboard answering high volume calls preferred
Skills/Abilities:
• Must have excellent customer service skills
• Must have excellent verbal and written communication skills and be a multi-tasker
• Must be detailed oriented and have strong organizational skills
• MS Office experience preferred
• Friendly and professional demeanor
• Ability to relate well to all levels in the organization
Core Competencies:
• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create accountability
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