Job Summary:

The Human Resources Generalist position is a key role within the Talent and Organizational Development team that supports the Human Resources Department. Primarily, the HR Generalist will manage several key HR operations for ACS. This role will advise, collaborate with others, and coordinate activities related to performance development and management, employee relations, offboarding, ADA accommodations, alternative work schedules, data analytics and trends reporting, compliance, health & safety, and other human resources activities.

The HR Generalist is a comprehensive role requiring someone who enjoys planning and executing, excels at attention to detail and thorough documentation, is driven by working proactively and creatively, and is dedicated to the personal and professional development of the organization’s people and programs. This position will demonstrate the highest level of integrity and confidence, inspire trust, and foster a welcoming and inclusive environment.

This experienced professional will be part of an organization where people come first, and will lead by example by applying our core values of Inspiring Others, Creating Accountability, Building Relationships, Communicating Clearly, Developing People, Leading Change, and Thinking Critically in their work and actions.

Essential Functions:

• Works in partnership with employees and people leaders on topics such as performance management, employee relations, ADA accommodations, alternative work schedules, and offboarding.
• Manages the ADA (workplace accommodations) and AWS (alternative work schedules) Processes.
• Supports/facilitates the Performance Development Process in partnership with the T&OD team.
• Supports the Calibration Process in partnership with the HRBP.
• Manages the Offboarding Process to include conducting Exit Interviews, processing ESFs, and leading the Asset Return Process.
• Acts as the first line of defense for resolving issues related to performance issues or employee concerns, including investigations, and partners closely with the HRBP on all escalated matters.
• Provides trend analysis reports that will support strategic initiatives in areas like performance management and employee relations, accommodations, and alternative work schedules, exit data, and employee experience.
• Responds to general inquiries regarding policies, procedures, and programs.

• Supports complex leave topics (i.e.: ADA, FMLA, STD, etc.) when escalated beyond standard processes.
• Ensures HR resources remain current/up to date within the HRBP Playbook and company intranet.
• Evaluates and recommends improvements to HR processes and procedures, and collaborates with other Shared Service functions to enhance service levels to ACS employees.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, performance management, and employment law.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.

Minimum Education and/or Experience:

• SHRM-CP or SHRM-SCP, or equivalent, required.
• At least 5 years of experience working in Human Resources, and in most areas identified in the responsibilities described above, required.
• Experience with resolving employee relations matters required. Experience conducting effective investigations is preferred.
• Knowledge of State and Federal Employment regulations is required.
• Strongly skilled with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Experience with Learning Management Systems (Cornerstone) preferred.
• Experience using PeopleSoft application is a plus.
• Location/Schedule requirement: This position reports to the Hanover, MD office a minimum of four (4) days a week, with flexibility to work up to one (1) day remotely.

Skills/Abilities:

• Excellent verbal and written communication skills, as well as the ability to interact and communicate effectively across all levels in the organization.
• Excellent interpersonal, consultative, and conflict-resolution skills.

• Excellent organization, attention to detail, and documentation skills.
• Excellent time management skills with a proven ability to multi-task and meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks independently and work proactively.
• Ability to act with integrity, professionalism, and confidentiality. Must be able to represent ACS in a positive manner both internally and externally.

Core Competencies:

• Build Relationships
• Develop People
• Lead Change
• Inspire Others
• Think Critically
• Communicate Clearly
• Create Accountability

Benefits Overview:

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Salary Range:

$75,800 – $113,800
Salary will be commensurate with job experience.
The position is bonus eligible.